Operational Excellence: Industry knowledge

One of the biggest differentiators between Patra and its competitors is knowledge in the industry.

Through our business model, we take a very proactive approach to staying ahead of emerging insights that directly impact the behaviors of retail and specialty markets. And we do this through several ways, exhibiting, sponsoring, and attending industry events.

This allows us to connect with other insurance market leaders and organizations to better understand where the industry gaps are.

Customer data analysis, we analyze and aggregate customer data to identify behavioral trends and key performance indicators across markets.

Insurance training and licensing This is critical to staying ahead of new insurance industry compliance and regulations and how they will directly impact the markets we serve and the solutions we bring to the market.

And then we apply all this knowledge into our internal innovation lab where we have dedicated teams of insurance and technology experts and resources to research, test, and deploy superior tech enabled service offerings for our clients.

So when we say we are industry experts, we share that with the highest level of integrity. It’s an extremely important part of who we are and how we can truly service our clients.