Careers

You’re invited to join us as we make careers in insurance fun again. A career at Patra will be rewarding as you join a fast-paced team focused on delivering results for our customers. Check out the positions listed below and choose what’s right for you!

  • USA - Commercial Lines Account Manager (work from home)

    Our company is hiring for a full-time Commercial Lines Account Manager in a work-from-home position, servicing commercial lines with experience in new and renewal business, managing client accounts, and providing customer service consistently and professionally. We’re looking for a team member who will maintain our goals as well as ensure we are meeting the needs and demands of our clients at the highest level of service, quality, and responsiveness.

    REQUIREMENTS

    • Minimum of 7 years commercial lines insurance experience as Account Manager
    • Current Property & Casualty Insurance license for the state in which you reside
    • Knowledge and understanding of commercial lines insurance coverages and policy forms (occurrence and claims made)
    • Experience with carriers / carrier websites
    • Experience marketing new and renewal business
    • Experience working on an agency management system
    • Proficiency in Microsoft Outlook, Word, and Excel
    • Attention to detail, self-starter, and motivated
    • Good communication skills and a positive attitude

    LOCATION

    Work from home.

    COMPENSATION

    Competitive salary / Benefits / PTO

     

    Principals only, no recruiters

    To apply for this position, send your cover letter and resume to acctmgrpositions@patracorp.com

  • USA - Document Processor (El Dorado Hills, CA)

    COMPANY DESCRIPTION

    Our company provides back-office support for insurance agencies. Our print and fulfillment department is responsible for formatting, printing and mailing insurance documents for our customers, as well as scanning and other services. We’re seeking Document Processors to add to our team. We’re looking for detail-oriented people who enjoy working as part of a team in a friendly, casual and fast-paced environment. This position is hourly, non-exempt, and full-time (M-F), requiring occasional overtime.  We work hard but also have fun!

    We’re not a typical printing operation. Our staff doesn’t work in a warehouse environment. All our printing and mailing is done in an office environment, where all team members get to perform all tasks. 

    JOB PURPOSE

    The Document Processor is responsible for ensuring that all print jobs are processed each day. In this role, it is expected that all work assigned and performed is to be completed accurately, in a timely fashion, and delivered with high quality.

    RESPONSIBILITIES

    • Print and track electronic files using specialized software
    • Check printed documents for accuracy
    • Scan and log incoming customer mail
    • Use other specialized software programs and equipment
    • Communicate and coordinate with remote staff
    • Log and track information
    • Use folder/inserter machine to stuff envelopes as well as fold/stuff envelopes by hand as required
    • Use meter machine to apply postage
    • Prepare items for shipping
    • Keep equipment and work/supply areas stocked and organized
    • Additional tasks as needed

    MINIMUM REQUIREMENTS

    • Extreme attention to detail and high level of focus
    • Ability to work quickly and efficiently while maintaining a high level of accuracy
    • Experience with computers, including Microsoft Office, email and working with PDF files
    • Ability to work according to established processes
    • Ability to work under direct supervision as part of a team, or individually, as needed
    • Good communication skills
    • Proactive and self-directing
    • Ability to follow written and verbal instructions
    • Reliable and responsible
    • Ability to be on your feet for periods of time
    • Ability to lift up to approximately 40lbs
    • Preferred, but not required: previous experience working with office or mailroom equipment (e.g., printers/copiers, postage meters, folder/inserters, etc.)
    • Preferred, but not required: previous experience with Fiery software

    PHYSICAL REQUIREMENTS*

    • Performing desk-based computer tasks and printing
    • Frequent standing and moving around
    • Daily stand/walk, writing by hand, use of telephone, lift/carry/push/pull objects that weigh up to 40 pounds*
    • Sort/file paperwork, rarely twist/bend/stoop/squat

    * Consistent with its obligations under the law, Patra will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

    WORKING CONDITIONS

    • Office work
    • 8:00 a.m. to 5:00 p.m., Monday through Friday

    WORK STANDARDS

    • Interpersonal skills: demonstrates the ability to work well with Patra colleagues, clients and external organizations
    • Promotes culture of respect and safety: demonstrates commitment to personal responsibility and value for safety and respect, communicates concerns, uses and promotes safe respectful behaviors based on training and lessons learned
    • Subject to and expected to comply with all applicable Patra policies and procedures

    COMPENSATION

    • $13 to $15 per hour, DOE
    • We provide comprehensive benefits, including health insurance, disability and 401(k)
    • PTO

     

    To apply for this position, send cover letter and resume to acctmgrpositions@patracorp.com.

    Since we can only respond to candidates selected for interviews, we take this opportunity to thank you for submitting your resume.

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